COMMON MISTAKES
LawForms adheres to specific standards which all User Names and Passwords are based upon.
USER NAMES
User Names need to be entered using ALL CAPITAL LETTERS, nospaces and with a - (hyphen) seperating the month from the year.
PASSWORDS
Passwords also need to be entered using ALL CAPITAL LETTERS, nospaces and follow the format listed below:
(two letters/four numbers/two letters) = XX1234XX
STILL NOT WORKING
If you you have followed the instructions above and are still experiencing difficutlies please consider the following: Do you have a current valid update subscription? (if you User Name and Password have expired see below). If you still can't figure out why your User Name and Password aren't working please call Technical Support at: 480-460-1052.
ADDITIONAL INFORMATION
Annual updates may be purchased for products which exceed the software purchase date by more than 12-months by contacting us at sales@nationallawforms.com or calling 877-543-6767. Please reference the name under which the product was purchased and the approximate date of purchase when making the inquiry.
If you have lost or forgotten your User Name & Password and are within your complementary year of support you may email us at registration@nationallawforms.com to request a new one.
I WAS ONLY ISSUED A PASS CODE, WHAT DO I DO?
Purchases made before March, 2004 came with an update Pass Code only, use this Pass Code for both the User Name and Password fields and contact LawForms immediately to obtain an updated User Name & Password.
