INFORMATION ABOUT ERROR MESSAGE:

This error message will appear on computers which do not have updated versions of Microsoft Data Access Components (MDAC) and Microsoft Jet 4.0. LawForms software products utilize a Microsoft Access Database to store client information and although you are not required to purchase and have Microsoft Access installed on your computer (normally a $229.00 program), you must have recent MDAC & Jet 4.0 components in order for the software to work correctly.

WHAT YOU WILL NEED TO DO TO RESOLVE THIS PROBLEM:

STEP ONE

The first step required to resolve this issue is to update the version of MDAC installed on your computer. Depending upon which version of Microsoft Windows you have installed on your computer these updates can be obtained simply by running Windows Update, or the MDAC components update can be manually downloaded and installed directly from Microsoft's Web site:

Microsoft Data Access Components (MDAC) 2.7 Service Pack

STEP TWO

Next, you must update the version of Jet 4.0, this can usually also be accomplished by running Windows Update or Jet 4.0 component update can be manually downloaded and installed directly from Microsoft's Web site:

Microsoft Jet 4.0 Database Engine

STEP THREE

Launch the program you were having problems with and see if the issue has been resolved. If the preceding procedures were followed correctly the issue should have been resolved 100% of the time and you will not be required to take further action. If for some reason you are still receiving the error message, have your IT Professional try these steps again before contacting a support representative, if the error continues please contact one of our support representatives via email: techsupport@nationallawforms.com or call a support representative at 480-460-1052 during normal business hours.